FAQ

What is residential assistance?  

As mentioned earlier, over time, a number of repairs need to be done indoors. However, even if we are up to date with domestic maintenance, unforeseen events happen quite often. When this happens, we are not always prepared. We are usually taken by surprise. Then, that famous rush begins to try to solve. The big problem is that calling a qualified professional in emergency situations is usually expensive.

Residential assistance consists of a package of services that includes workers from the most varied areas. Appliance repair, plumber, electrician, and locksmith are just some of the activities available. That is, it serves, precisely, to resolve the unforeseen events that arise in our daily lives.

What it takes to get 24-hour residential assistance 

This protection is linked to vehicular protection as a benefit. In other words, when you become a  member, you are entitled to this and other benefits. But what does it take to join?  The associations are formed by drivers who,  by means of a monthly apportionment, guarantee the cost or expenses arising from any undesirable event. These organizations function as cooperatives and aim to provide more security for their households.

To become an associate is very simple. Just present your CPF, RG, proof of residence, and the vehicle license registration certificate (CRLV). Contrary to what happens in conventional companies,  their profile is not evaluated,  nor is any type of prior consultation with SPC / Serasa made.  Upon signing the contract, the member pays a membership fee. In addition, it is necessary to carry out a complete inspection of your car or motorcycle at one of the authorized partner companies. From there, your vehicle is already covered and you can enjoy the benefits of residential assistance.

Where can I consult my home’s hydraulic design?

As we have already said, the hydraulic design of the residence is registered in the hydraulic plant, which should show the mapping of the entire set of plumbing branches and the respective places where the pipes are passing, with their delimited sizes and other pertinent details.

The main point of a hydraulic plant is the demarcation of the water outlet from the box or that coming directly from the street. This outlet must be above all the plumbing, favoring the pressure so that the water reaches all points of the house without problems.

Who builds the hydraulic part?

After the planning phase of the hydraulic plant has passed, the time has come to carry out the work. At that moment, the hydraulic firefighter, also known as a plumber, enters the scene.

The function of this professional basically includes two main moments: the first is that of passing the pipes, leaving the opening points on the floor and on the wall. After that, the plumber interrupts the service so that the mason can install some finishes – such as floors and tiles – or until the painter takes action.

Once the finishing is done, then the plumber returns to perform the second moment of his function: installing the toilets, washbasins, sinks, taps, mixers, among other parts of the project in question.